Thank you for your inquiry!

Upon receiving your request, we will confirm receipt within 10 business days and provide information about how we will process the request. Typically, we will respond to your request within 45 calendar days from the day we receive your request. In certain circumstances, we may need additional time to respond to your request. If we do, we will notify you of the need for an extension, but, in any event, we will respond to your request within 90 calendar days from the day we receive your request.

Back Home

  1. Apple® and Apple logo® are trademarks of Apple, Inc., registered in the U.S. and other countries. The App Store is a registered trademark of Apple, Inc.

    Google Play and the Google Play logo are trademarks of Google LLC.

    Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC. 

    Porte is a deposit account established by Pathward, N.A., Member FDIC, and the Porte Debit Card is issued by Pathward, N.A., pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa® debit cards are accepted.

    Porte is a registered trademark of Populus Financial Group, Inc.

    The Netspend Network is provided by Netspend Corporation and its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.

    © 2026 Netspend Corporation. All rights reserved worldwide. All other trademarks and service marks belong to their owners.

    Copyright © Populus Financial Group, Inc. 2026. All rights reserved.

  • Apple® and Apple logo® are trademarks of Apple, Inc., registered in the U.S. and other countries. The App Store is a registered trademark of Apple, Inc.

    Google Play and the Google Play logo are trademarks of Google LLC.

    Porte is a mobile finance app, not a bank. Banking services provided by Pathward®, National Association, Member FDIC. 

    Porte is a deposit account established by Pathward, N.A., Member FDIC, and the Porte Debit Card is issued by Pathward, N.A., pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa® debit cards are accepted.

    Porte is a registered trademark of Populus Financial Group, Inc.

    The Netspend Network is provided by Netspend Corporation and its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.

    © 2026 Netspend Corporation. All rights reserved worldwide. All other trademarks and service marks belong to their owners.

    Copyright © Populus Financial Group, Inc. 2026. All rights reserved.